Returns & Exchanges
At Mondetta, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.
Pack and Ship
Place the items in their original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing